Extended DISC – Extending People

Posts tagged ‘effective communication’

DISCovering: LEAVING VOICEMAILS AND SENDING EMAILS

For  DISC Styles

1: Dominance High “D” Style
Leaving Voicemails for Dominant Styles

  • Give your phone number at beginning and end
  • Articulate clearly at a quicker rate of speech
  • Tell them exactly why you are calling
  •  Tell them exactly what you want them to do
  • Let them know what to expect with next step

Sending e-mails to Dominant Styles

Robert,

I know you’re constantly looking for ways to increase efficiencies, leverage technology to your advantage and gain a competitive advantage over your competition.
Click here to read a hard-hitting article that teaches how to leverage high-tech to create high-touch client relationships.

Success all ways,
Scott Zimmerman
The Cyrano Group

2: Influence High “I” Style 
Leaving Voicemails for Interactive Styles

  • Use a warm, expressive tone of voice
  • Give the impression that you are upbeat
  • Suggest a meeting where you can share ideas
  • If appropriate, give them your “private” number
  • Let them know the first meeting is exploratory

Sending e-mails to Interactive Styles

Dear Bob,

I know you’re big into sending out info that increases your top-of-mind awareness with your clients, prospects and colleagues. That’s what makes you so successful!
Check out this cool article that teaches how to leverage high-tech to stay in meaningful contact with hundreds of people.
Let me know what you think!

Best,
Scott

3: Steadiness High “S” Style
Leaving Voicemails for Steady Styles

  • Lean back in your chair and relax
  • Smile as you speak warmly at a measured rate
  • Sound personable; yet still professional
  • If possible, tell them who referred you
  • Thank them in advance for returning your call

Sending e-mails to Steady Styles

Dear Robert,

I know you care deeply about keeping your clients, helping others and staying in contact with all your prospects.
I just found this article that teaches how to leverage high-tech to create high-touch client relationships and I wanted you to have the information, too.
Feel free to call me if you want to DISCuss this personally.

Warmly,
Scott

4: Conscientious High “C” Style
Leaving Voicemails for Compliant Styles

  • Articulate clearly at a steady rate of speech
  • Remain cool, calm and professional
  • Tell them exactly why you are calling
  • Tell them exactly what you want them to do
  • Let them know what to expect with next step

Sending e-mails to Compliant Styles

Robert,

I just read a very informative article about how smart salespeople are systematising every aspect of their client/prospect communication activities.
You may click here to read an article that teaches how to leverage high-tech to automate high-touch campaigns.
Toward your marketing success,

Scott Zimmerman
Managing Partner of TheCyranoGroup.com

 

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How to get along with others in the workplace

This article is written from a sub-servent perspective, for our Australian audience, which I think makes it more interesting. What do you think?

Posted on April 2, 2015, Thursday  The Borneo Post

IF we desire to have good prospects in our place of employment, it is important for us to learn how to get along well with others in the workplace. When we can establish harmonious relationships with others, then the road to success is smoother.

Here are some tips on how we can get along well with others.

• Be friendly

Before we rush towards conflicts or disagreements with others, we should reflect on the reason and purpose. Most of the time, the conflicts are caused by the individual and not so much the issue itself.

We constantly think of our own convenience and comfort, so when we are put in an unpleasant situation, we would get upset. And if we are not careful, we would flare up at those who caused it.

However, we need to ask ourselves what we are trying to achieve by the conflicts. If the conflicts are not healthy and cause unpleasantness for others, then it does not benefit any party at all.

Therefore, it is better to choose a more subtle way to deal with the issues. At all times, we should show respect and be friendly towards our co-workers.

After all, we are all here to serve the same company and work towards similar goals. If we are able to help one another and make the workplace more conducive and pleasant, why would we choose the negative way?

• Listening to others

If we have been around long enough, we would have noticed that most individuals are not interested in what others think. Rather, they are only concerned with their own thoughts and views.

Hence, if we are able to offer a listening ear and pay attention to what others say, we would be well liked by others. We would find that it is easier to establish friendships with others.

• Do not be emotional

We must try to keep high spirits in the workplace. We should avoid being emotional even when things are not going well.

When faced with obstacles, we must try our best not to complain. We should not repeat the issues and complaints over and over again. At first others may feel sorry for us but if we keep whining about it, they would get very irritated.

We should choose to be positive and try to see things in a more constructive manner. In this way, we would feel better and others would respect us for our maturity in handling unfavourable situations.

• Respect superiors and blend in

On the whole, all superiors have their strengths and invaluable experience to be able to reach where they are within the company. In fact, there are many things that we can learn from them.

Hence, we should respect them for their achievements and capabilities. However, we know that all superiors are not perfect. So we have to learn to work with them and give them the best support we can.

Although we may wish to give suggestions to our superiors, we need to be reminded that our job is more to give cooperation and support to them in order to reach the company’s goals.

• A sense of humour

A good sense of humour can help others to relax and let their guard down. When we have a good sense of humour, others would not feel the pressure of working with us.

When faced with an unpleasant situation where everyone is so tense, timely comic relief may help ease the tension and help everyone to loosen up.

When things are not going well, we should use our sense of humour to lighten the situation. Instead of getting angry or worried, we may choose to laugh at the undesirable situation so that we are not negatively influenced by it.

Priscilla Hiu is a career guidance consultant of Gracia Management and a certified behavioural consultant of DISC Personality Profiling System, Institution of Motivation Living, USA and Extended DISC Personality Profiling System, Extended DISC Northgate.

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Source:  http://www.theborneopost.com/2015/04/02/how-to-get-along-with-others-in-the-workplace/    2 Apr 2015

Good communication and relationships improves your happiness and wellbeing

Every day two factors have a crucial influence on our life experiences –

  • our ability to effectively communicate with others
  • our ability to create successful relationships

Personal or professional interactions? It doesn’t matter. Our ability to interact positively with others is crucial to our success and happiness. Did you know that the main factor in determining happiness and well-being is the quality of your relationships?

Some relationships develop beautifully and naturally. The more you interact with some people, the stronger the relationship and pleasure in those interactions. With others, it can be a bit more of a challenge.

Unfortunately, we don’t always get to choose who we interact with – personally – “Darling, I would like to introduce you to your future sister-in-law“. Or professionally – “Welcome to the firm, I would like to introduce you to your team“.  Some “relationships” are inevitable.  But they don’t have to be the bane of our existence.

There are 4 simple steps to effective communication, and they are all about style – DISC Style.

Step 1 Develop an understanding of DISc Theory and the 4 behavioural styles

Here’s a quick look at the 4 behavioural styles for you

Basic DISC Styles by Talent Tools

Step 2  Know, and understand your own style

I do recommend the best way to do this is to complete a highly validated and reliable DISC questionnaire and receive your own report – investment $150 + gst and 10 minutes. For greater value add a debrief session with a qualified DISC Consultant (add $100 + gst and 45 minutes).

It’s easy, just go to http://www.myedos.com and enter the Access Code:  AUS-TTDATA and complete the online questionnaire. We will receive your report as soon as you complete the questionnaire, invoice you and then send your report.

Alternatives are to read one of the many DISC Styles books on the market.  Or enquire about our online DISC introductory Training or our 4 Steps to Effective Communication Training Workshops.

Step 3  Learn to identify the behavioural style of others

This is surprisingly easy to do once you have completed Steps 1 and 2 above.

Step 4  Adapt your communication

This is not so easy – it takes effort and energy to do. However, it is something you have been doing all your life, probably without realising or thinking too much about it – when the relationship has been important to you. Think back, do you interact differently with different people???

To quickly get started improving your well-being and happiness through relationships and positive interpersonal interactions, download our free DISC Styles Ready Reference Charts now.

The  DISC Behavioural theory is deceptively simple and easy to understand; and yet, it can have a tremendous impact on all of your personal and professional relationships. It can be discreetly applied in any interpersonal interactions, with amazingly positive outcomes.